John Truscott is currently contributing a number of one-off articles. So far he has covered ‘Worrying websites’, ‘Global giving’, ‘Changing churches’, ‘Eco-education’, ‘Difficult decisions’, ‘Able Assistants’, ‘Mission metrics’, ‘Staff sessions’ and ‘Handover help’. This time he provides the basis for a possible filing system for church operations.
The design of a resources filing system, whether for books, hard copy paper, emails or digital files, is an important feature of documentation. The key issue is how you categorise what you have to file. You need a system that makes it easy to locate anything and retrieve it. That is what a filing system is for.
After many years of working in church operations, my filing system categorisation for my subject area and what I write has been tweaked many times but the basic structure has served me well for many years. I use a different system for my professional client work because there I need to categorise under assignments in training and consultancy by name and date and that system is almost wholly digital.
What I describe here is a means of analysing church operations, church life and Christian discipleship. This works for the books in my library, articles and blogs I want to keep, and resources I write. This then becomes the way I naturally think about my subject and the resources I write for my website. What I describe may seem rather paper-based because it is based on physical resources, but the idea works just as well for digital too.
If it helps others, not necessarily to be copied but to be used as an example which can be adapted, I will explain how it works. There is already a short illustration of some of this in a long-standing article on my website1, but here it is in rather more detail.
It is built on a number of principles that I have described elsewhere² but some key features are as follows.
- Each level or layer of categorisation has as few headings as possible. It is then usually obvious which heading anything goes under. The aim is to keep the whole filing system as simple as possible.
- I have three layers for each category, one top level heading and two levels of sub-heads that allow me to break the top level heading into clear sections.
- The whole idea is to enable me to find items quickly. So my bookcases work to this system, but I also have an Access database of all my resources so that if I cannot think which category something has been filed under I can quickly find its category on the database.
Years ago an Anglican Vicar called Michael Saward devised a pre-digital filing system for clergy which many used. It was, however, very thorough and had categories that most people would never need. In this system I have aimed for something simple. It won’t be right for Ministers but I am hoping it will suit Operations Managers and Church Administrators, and other church staff may find that they can use parts of it. See what you think.
Top level categories
I have two main categories for my work which is where most things are, two others to encompass church life and a fifth one for personal discipleship. The two work ones are:
- Operations – people
- Operations – organisation
Then my other categories are
- Church life
- Church issues
So my work and faith books, my cuttings, articles and blogs are filed under one of only five categories. The advantage of this is that it is obvious in which of the five something will be filed. The slight disadvantage is that there are occasional items that do not sit neatly in one of these five. Many items have a secondary category because they naturally fit into more than one of these. But the operations categories are always the primary ones.
Second level categories
The next level gives the main groupings that cover all my needs. So, for my two work categories, these are:
Operations – people
P1 Leadership Operations for leaders
P2 Management Operations for managers
P3 Structures Operations for trustees
Operations – organisation
O1 Planning Operations for planners
O2 Communication Operations for communicators
O3 Administration Operations for administrators
Those six headings, I find, successfully cover all aspects of church operations. I admit that the split into two is somewhat arbitrary as they are all to do with people and all are concerned with organisation. There is, however, a slight distinction between the two in my mind. I might do it differently if starting all over again but I have tweaked things over the years rather than taking up time in any major reorganisation. Filing must remain a servant of finding and I need to minimise time put into it.
I use the six headings together as a breakdown of the topic of church operations, and so my website resources are all categorised under these six headings. I feel that these six provide a simple but comprehensive categorisation of what church operations is all about.
The three other top line categories are then broken down as follows.
These three I hold are the key purposes of any church and I use this division for my Church Health Model and in much of my thinking about church purpose and vision. So L1 covers matters concerned with our relationship with God, L2 our life as Christian community, and L3 is all about outreach, service and the culture in which we live.
There is of course overlap with my six operations categories already listed and many items I have are coded with both a P or O category and, secondly, an L one. So an item on small group structures in a church fits primarily in P3 (and as stated above the P and O categories will always be primary) but also in the L2 category. I am concerned in my particular ministry with how you structure home groups more than on materials that you might study in home groups. Others would see things the other way round.
Needs here will vary person to person, but my work is concerned with church health (C1), I need to keep abreast of and understand various points of disagreement in church life (C2), and C3 is concerned with understanding the Church in the UK and globally.
This is more of a personal category for myself as a Christian disciple.
Third level categories
These then break down one more time (omitting some detail) in the following way. By this stage the detail is designed to match my work as a church consultant and trainer and is given here as an example, not as any recommendation that this is the only way to subdivide everything!
For example, P1 is not designed to cover leadership as such, so there is only one category on this (P11 below) but more as my topic of operations impacts on leaders (hence P12, P13 & P14).
These are the categories I use in hard-copy filing for my bookshelves, my box files (for cuttings and articles) and my digital files for what I write.
P Operations – People
P11 The leader (role, character, training, gift…)
P12 Self-awareness (style, personality, collaboration…)
P13 Work management (time, priorities, diary, delegation)
P14 Life management (stress, family, criticism, burnout…)
P21 The manager (skills, developing staff, supervision…)
P22 Worker care (staff support, training, appraisal, HR…)
P23 Teamwork (group dynamics, conflict, personality types…)
P24 Volunteers (volunteering, all member ministry, support…)
P25 Membership (church members, integration, leaving…)
P31 Governance (trustees, charity law, church structures…)
P32 Employment (staffing, selection, legislation…)
P33 Leadership structures (eldership, PCCs, staff teams…)
P34 Staff payment (stipends, salaries, expenses…)
P35 Meetings (decisions, chairing, secretary, committees…)
Throughout this system you will note that different categories under different headings link up. So P23 on teamwork has obvious links with P35 on meetings and you might find it more natural to put P35 into the P2 system. In one sense this really does not matter too much, provided you end up with something that makes sense to you so that you can find things quickly.
O Operations – Organisation
O11 Planning process (plans, strategies, aims, risks…)
O12 Review and evaluation (audit, health-checks, failure…)
O13 Vision, values and purpose (statements…)
O14 Organisation (structure, change management, projects…)
O21 The communicator (networks, copyright, messages…)
O22 Print/website (newsletters, boards, email, social media…)
O23 Presentations (drama, speaking, making a case, PowerPoint…)
O24 Public Relations (media, press releases, advertising…)
O31 Church business (gifts of administration, church management…)
O32 Finance (accounts, budgets, Treasurer…)
O33 Buildings (plant, sound, heat, maintenance, safety…)
O34 IT (internet, tech, software, scams, GDPR…)
O35 Desk management (equipment, records, files…)
O36 Office (Church Administrators, office set-up…)
So we have now covered the six main aspects of church operations, divided into 28 third level groupings.
This category covers my interest in how churches function and what is happening on the UK church scene, for my personal benefit and as a background to my professional work. Those who are deeply involved in the UK church scene would need further categories. These will always be secondary to a P or O topic that also fits here. For example, an item on types of church leaders might be P11 but have C14 as a secondary classification.
C11 Church fitness (signs of health, assessment models…)
C12 Size and growth (models, small churches, rural churches…)
C13 New structures (fresh expressions, post-Christendom issues…)
C14 Role of Ministers (vocation, clergy issues, patronage…)
C21 Doctrinal issues (other than the following)
C22 Charismatic/reformed issues
C23 Differing traditions
C24 Gender issues
C25 Sexuality issues
C31 Anglican (dioceses, deaneries, parishes, synods…)
C32 Non-Anglican (Baptist, Methodist, independents…)
C33 UK church (overview, statistics, trends…)
C34 Mission agencies (structures, overview…)
D Discipleship (personal)
This category is used for my personal life as a Christian worker rather than for my professional work as such. So this category does not appear on my website, but it does cover many of my Christian books, cuttings, articles and blogs. Here is just an outline of the system. A Minister would need something more detailed than this.
D13 Trinity / Old Testament
D14 Jesus Christ / New Testament
D15 Church and history
D16 Ethics / holiness
D17 Leading / preaching
D18 Liturgical / song books
D21 Bible overall
D22 OT commentaries
D23 OT other
D24 NT commentaries
D25 NT other
D26 Study notes
D31 Bible and prayer
D32 Holy living
My categorisation for emails and digital files for assignments is somewhat different because here the key to finding items will be the name of the client I ran a training day for or the church whose consultancy review I carried out. Each one will have covered many different aspects of my subject so the system described here would not make sense. On my website items I file in my personal folders by their reference number (so TN1, then TN2, etc. for my Training Notes). What I have described here is my system for understanding my subject.
If it helps you to rethink your own filing system, even if you end up with something different from this which fits your specialism, that will be fine. This has been quite a specialist topic to write about.
Thanks for getting this far!
¹ See Article A1, Pass or file? How to get excited about filing!
² See Article A37, Sorting out your study. Part 2: the stuff in the room
JOHN Truscott is an independent church consultant and trainer who champions the ministry of creative organisation. Visit his website and check out the Resources section for a growing range of over 180 items which you can print out and/or download. You can follow John on Twitter @johnnvtruscott. Church Administrators should join the UK Church Administrators Network (UCAN) at www.churchadministrators.net