Privacy Policy & Cookies

used for this website

Please note, this Privacy Policy applies to the www.www.cwponline.co.uk website. If you do not accept this Privacy Policy, do not use this Site.

Collection of Personal Information

We collect personal information from you (such as name, address, telephone number, email address etc) when you complete registration or enquiry forms or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.

Collection of Other Information/Cookies

In addition to personal information, we may collect information about you automatically when you visit the Site. The collection of information may involve the use of cookies and web beacons. A web beacon is a small graphic image placed on a web page that is designed to allow us to monitor traffic on the Site. A cookie is a small text file that is placed on your computer’s hard drive by your web browser when you first visit the Site. The cookie allows us to identify your computer and find out details about your last visit. Most Internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. Generally you have the option to accept all cookies, to be notified when a cookie is issued or reject all cookies.

If you choose not to receive our cookies, we cannot guarantee that your experience with the Site will be as quick or responsive as if you do receive cookies.

The information collected by cookies and web beacons is not personally identifiable, it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Site and geographical location.

Use of Your Information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which shall include (without limitation):

  • Verifying your identity (for example when you return to the Site)
  • Personalising your visits to the Site and developing the design and style of the Site to improve the services provided to you
  • Informing you about the latest changes to the Site, or products, services or promotional offers that you might find interesting
  • Communicating (and personalising such communication) with you
  • Compiling customer reviews
  • Conducting market research
  • Carrying out statistical, technical and logistical analysis

Sharing Your Personal Information

By using the Site, you agree that we may disclose your personal information to any company within the Crown Wood Publishing Ltd group of companies.

Subject to obtaining your consent, we may also supply personal information about you to third parties.

We reserve the right to disclose your personal information to comply with applicable laws (such as the Data Protection Act 1998) and government or regulatory bodies’ lawful requests for information.

We may transfer, sell or assign any of the information described in this policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

Safeguards and Security

No data transmission over the internet can be entirely secure, so we do not guarantee the security of your personal information and/or use of the Site. However, we use reasonable endeavours to protect the security of your personal information from unauthorised access or use by using encryption technology. In addition to these safeguards, your personal information is protected in the UK by the Data Protection Act 1998. This provides that the information which we hold about you should be processed fairly and lawfully, should be accurate, relevant and not excessive, not be retained for longer than is necessary and, if applicable, be kept up to date. For more information on the Data Protection Act 1998 and your related rights please see www.ico.gov.uk.

Accessing Your Personal Information

If you wish to review or receive copies of the personal information we hold about you, or have any other queries or concerns about the way we are collecting and using your personal information, please write to us (including full details of your request) at:

Legal Department
Crown Wood Publications Ltd
PO Box 249
Ascot
Berkshire
SL5 0BZ
United Kingdom

We may charge a small administration fee (not exceeding the maximum permitted by law) in relation to fulfilling a request for access to personal information.